What is Fatal to a Human Rights Complaint in Education?

A and B obo Infant A v. School District C (No. 5), 2018 BCHRT 25

I have heard of many families in very complex situations. Parents/guardians are struggling with accepting/agreeing to accommodations offered by the school that they feel very strongly won’t work. If you are thinking that the human rights process is a process you might be considering, there are important things to note.

I have pulled the paragraphs/parts of paragraphs from this case that I feel are important for simplicity.  I highly encourage people to read the full case to understand the context of everything and how a hearing and the Human Rights Code are applied. It is a layered case and the complexity of the situation is something many families can find themselves in.  

I’d like to also note, that even though we are reading this case, there might be information that is not written about that this family may feel is very important that was left out.

Let’s look at the issues this case brings up and how we can be prepared for them.

Some of the topics this case brings up are:

  1. The importance of documentation and having as much evidence as you can.
  2. Witness testimony from parents and education staff (credibility conflicts)
  3. The role and responsibilities of parents/guardians.
    • The duty of parents/guardians to facilitate accommodations
    • Parent/guardian credibility
    • Parents/guardians duty to cooperate in good faith

“If the School District initiated a reasonable proposal that would, if implemented, accommodate the Child, then the Parents were obliged to facilitate that proposal. Failure to do so is fatal to their complaint of discrimination.”

DIRECTLY FROM THE CASE:

[37]           I am entitled to accept some, none or all of a witness’ testimony. Where there was disagreement in the evidence, my findings and reasons are set out. Where necessary to do so, I have assessed credibility and considered factors such as the witness’ demeanour, powers of observation, opportunity for knowledge, judgment, memory, and ability to describe clearly what they saw and heard….(continues)

[38]           In resolving conflicts in the evidence, and determining whether to accept the evidence of any witness, in whole or in part, I have adopted and applied the test set out in Bradshaw:

Credibility involves an assessment of the trustworthiness of a witness’ testimony based upon the veracity or sincerity of a witness and the accuracy of the evidence that the witness provides. The art of assessment involves examination of various factors such as the ability and opportunity to observe events, the firmness of his [or her] memory, the ability to resist the influence of interest to modify his [or her] recollection, whether the witness’ evidence harmonizes with independent evidence that has been accepted, whether the witness changes his [or her] testimony during direct and cross-examination, whether the witness’ testimony seems unreasonable, impossible, or unlikely, whether a witness has a motive to lie, and the demeanour of a witness generally. Ultimately, the validity of the evidence depends on whether the evidence is consistent with the probabilities affecting the case as a whole and shown to be in existence at the time. (Bradshaw, para. 186, citations excluded)

[39]           I find that the most helpful evidence in this case is the documentary evidence created at the time of events…(continues)

[42]           I have assigned relatively little weight to the Mother’s evidence where it conflicted with the first-hand accounts given by the School Counsellor, Principal, Vice Principal, and Teachers H, M, and G. I have found the Mother’s hearsay evidence considerably less reliable than the direct evidence of reliable witnesses, where there is a conflict.

[43]           The Mother acknowledged that she was probably not present for most of the incidents at school that involved her Child. At times, she had a hard time recalling events. For example, the Mother’s testimony on the psychoeducational assessment of her son was wrong by one year. She acknowledged that she was “out a year”. The Mother testified that there is no reason to dispute the emails that were authored by her at the time. The Mother testified “that is what I wrote at that time”.

[44]           During cross-examination, the Mother responded to several questions regarding her testimony about her Child’s version of events by saying that she did not know or was not there. She acknowledged that most of her knowledge of the incidents came through her Child. I find that her son was more likely than not motivated to minimize his involvement in some incidents when reporting them to his Parents, so as to avoid discipline. For example, the Mother described disciplining the Child in relation to an incident where he swore at the Principal. She described their punishment as “Draconian”. (In retrospect, the Mother regretted using that word in her letter). As another example, regarding the November 2016 Incident, the Child only reported to his Parents that he grabbed another student by the collar, whereas I find, as a fact, that the Child choked a student, pushed him over a railing, and spat in his face.

(Parents’ Obligations (Paragraph 248-260) ** Important to read in the case. This case was dismissed and discrimination was not found. )

[258] In summary, the evidence shows that the accommodation process of the Child at school was often frustrated by the unreasonable actions or inactions of his Parents. The Parents did not attend re-entry meetings after the Child was sent home from school; the Parents attended the first IEP meeting, but refused to attend future IEP meetings. After November 2015, the Parents stopped providing comments to draft IEPs that were sent to them for review. The Parents refused to participate in the creation of a Safety Plan for the Child. The Parents did not provide the requested medical and psychological information to enable the School to modify the Child’s IEP. The Parents rejected the Principal’s offers of an educational assistant, classroom change, pod change, and school change. The Parents interfered with and rejected the psycho-educational assessment performed by a school psychologist. The Parents opposed any involvement of the District’s Intensive Behavioural Team with the Child. The Parents refused to allow an educational assistant to work with the Child despite it being recommended by his teachers, School Counsellor, and Principal. In a letter dated May 2016, the Parents wrote that the Principal was the “root cause of all this mess”.

[248]      The School District is not the only party with obligations in the accommodation process. Rather, the parents were obliged, as the Child’s representatives, to work towards facilitating an appropriate accommodation: Central Okanagan School District No. 23 v. Renaud1992 CanLII 81 (SCC), [1992] 2 SCR 970. If the School District initiated a reasonable proposal that would, if implemented, accommodate the Child, then the Parents were obliged to facilitate that proposal. Failure to do so is fatal to their complaint of discrimination.

Again, I highly encourage everyone to read the full case. I appreciate every family who has taken their case to the human rights tribunal hearing level. Even cases that have not “won” are still beneficial. It is through their experiences and stories that the rest of us learn and therefore become better advocates for our children to navigate this current system.

TAKE AWAY LEARNING

Whether this is fair or unfair/just or unjust/right or wrong…to uphold a human rights complaint…this is what I take away from this case.

  1. We need to be so thoughtful in how we communicate with the school.
  2. We need to be solution focused.
  3. Our credibility just like the staff’s credibility may be a part of the hearing process if there are issues around credibility and the relationship with the school.
  4. We need to document everything and gather as much evidence as we can.
  5. We need to cooperate and facilitate accommodations and if they are not successful, document the failure. (Paper documentation, video, etc)
  6. We need help. We should seek guidance and advice from as many professionals and other advocacy support people as possible if we find ourselves in a challenging advocacy situation at our child’s school.

However, it is also important to be aware.

"Parental conduct or lack of parental authority cannot be used as a justification for not meeting an exceptional student’s needs;"

To view the document on CanLII’s website:
L.B. v. Toronto District School Board, 2015 HRTO 1622 (CanLII)

"a parent’s “fierce advocacy” for his or her child must not and cannot prevent a school board from accommodating the child’s needs to the point of undue hardship."
[77] The Interim Decision sets out my reasons for issuing an order with respect to the first two points, as follows:
(a) School boards have an obligation under the Code to accommodate their students with disabilities to the point of undue hardship, regardless of whether the students are receiving any medical treatment in the community or not;
(b) School boards cannot order or demand of parents to place their children into residential psychiatric treatment programs and cannot deny or withhold accommodations to the point of undue hardship on the grounds that the student should be in such a program. While I have no evidence to show that this was the case here, that does not alter the principle;
(c) School boards have an obligation under the Education Act to provide appropriate special education placements, programs and services to their exceptional students. Parental conduct or lack of parental authority cannot be used as a justification for not meeting an exceptional student’s needs; and
(d) I agree with the decision in R.B. v. Keewatin-Patricia District School Board, (R.B./Keewatin) 2013 HRTO 1436, an HRTO decision cited by both parties in this case, at para 265, that a parent’s “fierce advocacy” for his or her child must not and cannot prevent a school board from accommodating the child’s needs to the point of undue hardship.
Here is the link to the case in full: https://canlii.ca/t/gmd68

For more updated human rights process information please click on my Human Rights Tribunal page and scan down to the “Things that are not explicitly explained but are good to know…”

For more information on understanding the duty to accommodate.

I offer an Education/Human Rights Workbook to parents/guardians. Hopefully, this process can help clarify your case.

I wish you all the best,

Family Status Protection

BIG NEWS!

For parents who are concerned about losing their job due to parent responsibilities of raising their children, this is a step in the right direction.

Vancouver, B.C. – On Friday, the B.C. Court of Appeal issued a decision that clarifies the circumstances in which parents and caregivers can seek accommodation in their workplaces.

The Court released their decision in Gibraltar Mines Ltd. v. Harvey, a case alleging discrimination against the mother of a young child by her employer. B.C.’s Human Rights Commissioner intervened in the case to address the legal test for family status discrimination in B.C.

‘Family status’ is a protected ground in B.C.’s Human Rights Code, prohibiting discrimination based on a person’s family situation, such as if a person is a caregiver for children or elderly parents. To determine whether family status discrimination has taken place, decision makers in B.C. have traditionally used a two-part test. This test asked whether the employer unilaterally changed a worker’s terms of employment and whether there was a serious interference with a substantial parental or other family duty as a result. The main issue before the Court of Appeal in Gibraltar was whether the law did, in fact, require a unilateral change to terms of employment as part of the legal test to establish discrimination.

Friday’s ruling means that employees can qualify for a workplace accommodation when any condition of their employment has an adverse effect on an important parental duty. Complainants are not required to show that their employer has changed their terms of employment. This is particularly important for parents of young children whose parental obligations may change during their employment and conflict with their workplace responsibilities.”

“The Court’s decision is welcome and is a significant win for gender equality in the workplace in many ways. It is an important step forward, but there remain outstanding issues that need to be resolved to ensure that mothers and other caregivers are able to access the full protection of human rights law.”Kasari Govender, B.C.’s Human Rights Commissioner

For the full release read the HR Commissioners announcement

For more media regarding this:
The Canadian Press
Burnaby Now
Global News

Resolution Options in Education

You have a situation at your child’s school that you realize, with all your best efforts, is not being resolved internally. You need help. You need an external organization to intervene. Who do you go to?

Not necessarily an easy question.

Some have retaliation protection built into their legislation, some do not.

Each option is connected to their own separate legislation. They are each a silo and operate independently. They are not connected. Knowing which avenue is most appropriate can save you months and even years of potential disappointment or wasted time.

Here are your options and the legislation they are attached to.

** All of these processes will require you to provide as much documentation (evidence) as possible.

  1. Professional Conduct Unit (Teachers Regulation Branch)

The TRB is connected to the Teachers Act. If the teacher in your child’s class has violated the standards for educators you can file a complaint. The Commissioner will determine if their behaviour was enough of a marked departure to lead to a consent resolution. The TRB will not consider human rights discrimination in the way that the HRT will. They are connecting the teacher to the Teachers Act and their professional standards, not determining if their behaviour was discrimination or related to the human rights code.

Before you file a TRB complaint please read this information.

There is no retaliation protection built in to the legislation, they advise you file another complaint for the retaliation.

2. Ombudsperson BC

The Ombudsperson of BC deals with administrative fairness and is connected to the Ombudsperson Act. So if education staff are ignoring you, not explaining their decisions to you or not following their own policy, then you could file a complaint with them.

You can go on their website and see their check lists to know if the administrative or procedural unfairness that you are experiencing is something they can assist you with. They can do an early resolution if you are being ignored. Silence, unfortunately is not uncommon in education.

There is retaliation protection built into the Ombudsperson Act.

3. Human Rights Complaint

The HRT deals with the Human Rights Code. It is an administrative tribunal and this area connected with disability in education is most likely going to be tied to Section 8: Duty to Accommodate. This is a legal process connected to the Human Rights code. That’s it. They will not be applying school policy to their decision making, just the Code. Understanding the components of the duty to accommodate is key.

There is case law around the schools responsibility to prevent continued bullying, and not having barriers that would prevent a disabled child from accessing their education connected to a duty to accommodate. This includes a duty to inquire, a duty to consult, and a duty to co-operate in good faith. Parents then have a duty to co-operate in good faith, a duty to facilitate the decision, and need to accept accommodations that are being offered that will remove the barrier for their child to access their education. This doesn’t mean the best accommodation, just enough to remove the barrier. I highly recommend you consult a lawyer. On the HRT website they have a list on where to get help.

There is a very firm 1 year limitation.

You can request it go through a “fast track” process if your issue is urgent.

There is retaliation protection built into the Human Rights Code.

4. Section 11 Appeal

This process connects with the School Act. As a parent you can file a section 11 appeal if you disagree with a decision that the school is making and it is significantly affecting your child and their education.

This process is faster than the Human Rights Tribunal process.

This advocacy is more open to looking at how policy and discrimination are impacting the student. Here are some guidelines.

Here is the Section 11 Appeal Manual.

5. OIPC

OIPC follows the Freedom of Information and Privacy Protection Act

If you submit a Freedom of Information Request and they have redacted information you want access to, or are withholding information you feel you should have access to, or are delaying and not following the guidelines in providing you your FOI request, you can file a complaint with the OIPC and they will examine your case.

Here is how to make a complaint.

6. Education Mediation

Education mediation is connected to the Education Mediation Act. This is an option I know very little about, and would be relying on this legislation for information just as anyone else looking at it for the first time.

If anyone has gone this route and would like to share their experience with me, I would love to hear about it. Please email me at Kim @ speakingupbc.ca

7. Whistleblower Policies

All school districts are required to have whistleblower policies. If you are dealing with lying, manipulation and unethical behaviour, this is a route you may want to investigate further and pursue. Each school district should have this policy posted on their website. You may need to find it through the Board of Education section of their website under policies or administrative procedures.

8. Advocacy groups (highly recommended)

Support is essential when advocating in education. Having someone knowledgeable with experience to guide you is very beneficial.

BCEdAccess Society & Parents Facebook group
Inclusion BC
Family Support Institute

Human Rights – Deaf community – ASL access – Education

Another important win!

Go parents!!

“The decision says Carter is to be supported in the development of ASL, in accessing and being evaluated upon school curriculum via ASL, in communicating his safety and personal needs via ASL, and in ensuring he is not isolated from peers who are able to communicate with him.”

Parents of deaf child win human rights case against N.L. school district

Challenges in BC

CBC – Parents of deaf child, advocates express concern as B.C. college halts only sign language program in province.

ASL interpreter shortage in BC

Annual Report Season

Hello All,

Below are links to a collection of annual reports for the following organizations. I find the data fascinating and a window into what they are willing to share with us. These are all current annual reports for their 2021-2022 periods.

Here are the list of links,

Human Rights Tribunal – 35 pages
BC Office of Human Rights Commissioner -43 pages
Community Legal Assistance Society – 26 pages
Ombudsperson – 92 pages
Office of Information and Privacy Commissioner – 36 pages
Ministry of Education and Childcare – 22 pages
Inclusion BC – 27 pages
Family Support Institute -24 pages
Ministry of Family and Child Development – 19 pages
Representative of Children and Youth – 132 pages
Teacher’s Regulation Branch – 27 pages

The one I am STILL waiting for is the Teacher Regulation Branch annual report…. I’ll add it when it comes out.

I encourage you all to take an internet deep dive and find organizations or ministries that interest you and read their annual reports.

What kind of annual reports are you interested in reading about?

Happy discovering!!