The Next Generation of Student Advocates

In the last year or so, we’ve had an increase in student advocacy throughout the BC Human Rights Tribunal Process. These students are doing things that not all adults can even bring themselves to do. Here is some hope for the future.

All of these advocates want to make some noise about their experiences. I encourage you to read their complaints in full. All four were able to experience different layers of success with their decisions.

Let’s take a look!!

Advocate #1

Vick v. Board of Education of School District No. 41 (Burnaby), 2024 BCHRT 104

[4] Ms. Vick alleges having a learning disability and other mental disabilities. She is a former student at the School District. Ms. Vick was a minor during the period when the allegations in question occurred and at the time she filed this complaint.

[5]               Ms. Vick alleges generally that multiple teachers at the School District were hostile towards her for being unable to complete course work on time because of her learning disabilities and mental illnesses. She says this occurred despite the teachers knowing about her disabilities.

[15]           In the August 8, 2022, complaint amendment, Ms. Vick confirmed she wanted to name the School District as the respondent in the April 6, 2022, complaint

33]           Ms. Vick is seeking justice for the School District’s alleged failure to accommodate her mental disabilities. She believes her case is unique and novel in that it involves a School District service provider failing to properly accommodate her disabilities.

[31] ….Ms. Vick demonstrated her maturity regarding the existence of the Code and the Tribunal process when she filed her first complaint with the Tribunal in September 2021 and this complaint on April 6, 2022, while still a minor on both occasions.

Two complaints she has filed. Good for her. As a way to enhance her justice seeking, here is a list of her allegations against the Burnaby School District from her complaint filed in 2022.

[7]               On January 1, 2018, Ms. Vick alleges a teacher sent a rude email to her mother in response to her mother’s request that Ms. Vick be accommodated for her disabilities [the January 1, 2018, Allegation].

[8]               On July 1, 2019, Ms. Vick alleges a summer schoolteacher refused to provider her with any accommodations while her support teacher was on a break. She says the teacher also stood beside her desk, pressuring her to finish a test [the July 1, 2019, Allegation]

[9]               On November 1, 2019, Ms. Vick alleges that she asked a teacher for an extension of time to finish an assignment, but permission was not granted until her support teacher later asked on her behalf. Later the same day, Mr. Vick alleges she was told to leave the class during a manic episode, despite not acting aggressively [the November 1, 2019, Allegation No. 1]

[10]           On November 1, 2019, Ms. Vick alleges a teacher made fun of one of her disabilities by asking if she was manic in a joking and sarcastic way [the November 1, 2019, Allegation No. 2]

[11]           On June 1, 2021, Ms. Vick alleges a teacher who was aware of her disabilities acted in a hostile manner when she was unable to finish her homework on time following a “mixed episode”. Ms. Vick says the teacher later told her in an email that it was not discrimination to refuse an accommodation. Finally, Ms. Vick alleges the teacher later dismissed the class 40 minutes early preventing her from doing a mandatory presentation, which resulted in her failing the class [the June 1, 2021, Allegation].

[12]           On September 9, 2021, Ms. Vick filed a complaint against the Ministry of Education alleging it neglected to make reasonable adjustments in how it provided education to those with mental illnesses, including herself, which would reduce the negative effects of mental illness on education outcomes. Ms. Vick alleges teachers’ lack the training related to teaching students with mental disabilities. She also alleges teachers failed to identify children with disabilities needing to be referred for an assessment of their diagnosis. Finally, teachers failed children with mental disabilities as they did not know the options for accommodating their disabilities.

Advocate #2

Child K (by Ehmke) and another v. Queen of All Saints School and another

Here are the allegations:

(37) Child K has a chronic health condition which impacts her ability to do certain tasks in a classroom, including writing. Mrs. Ehmke alleges that, throughout grade 2, her teacher failed to provide necessary classroom accommodations to meet Child K’s disability-related needs. She says that she asked the School to provide Child K with an Individualized Education Plan [IEP], but the School took the position that Child K was not entitled to one because her needs were being met through classroom adaptations. Towards the end of the school year, Mrs. Ehmke asked the School to apply for a Ministry of Education funding designation for Child K. The School declined to pursue a designation at that time. It said that it would address the issue in the fall of 2018, when the applications to the Ministry were due.

(38) Mrs. Ehmke says that, throughout the year, Child K’s school-related anxiety was escalating because her disability-related needs were not being met. On April 24, 2018, Child K stopped attending School because of that anxiety. She never returned. The following year, Child K enrolled in a public school, where she received a Ministry designation and an IEP.

This was an anonymization decision. The child and the parent were fighting to be named and name the school. The tribunal took caution and decided to name the parent and the school, and said that when she is an adult she can decide if she wants to change her name on this decision. It is noted in the decision,

[11]           In consenting to anonymize and limit publication of Child K’s name, Mrs. Ehmke is clear that her purpose is to preserve Child K’s right to choose, when she is old enough, whether to make her identity in this complaint process public to people outside their school and faith communities. Mrs. Ehmke describes Child K as a person who is “activist-minded” and is used to advocating for herself in connection with her disabilities. She says that it is not helpful for Child K to keep her disabilities invisible, and that most people within their school and faith communities are already aware of the circumstances giving rise to this complaint. These submissions are important to understand Mrs. Ehmke’s position about whether to extend anonymization orders and publication bans to other people involved in the complaint.

[12]           I anonymize and order a ban on publication of Child K’s name in connection with this complaint, unless or until Child K identifies herself as a party to this complaint after she is 19 years old, in which case the publication ban will cease.

It takes a lot of bravery to break through the stigma attached to anxiety and be a role model to others. Both child and Mom have paved a path by this decision.

Advocate #3

Student (by Parent) v. School District, 2023 BCHRT 237

[2]               I commend the Student for her participation in this difficult process. She gave evidence that was helpful, straightforward, and credible, and which I have relied on to decide this case. I also thank the Parent and representatives of the District for their hard work and sensitivity in presenting their respective cases.

[114]      Finally – a note for the Student. It was apparent to me in this hearing that there are many caring adults invested in the Student’s wellbeing and development. She is an impressive young person with a sophisticated understanding of herself and her needs, and a Parent who is proactively equipping her with the tools she will need to continue her success into adulthood. I congratulate her on all that she has achieved, and wish her the best with what is to come.

Testifying can be intimidating and stressful for adults. She chose to speak up and talk about her experience. By doing so, this decision was written. This decision brought meaningful inquiry into the duty to accommodate and other advancements in The Code.

Advocate #4

Bigam by MacDonald v. Board of Education of School District No. 23 (Central Okanagan) and others, 2024 BCHRT 288

Given that the tribunal is always overly cautious about protecting the identity of minors, I assume that the teenager wanted to be named.

If that is true then ALL 3 advocates wanted to be named in their complaints.

Here are the allegations made by Advocate #3.

[1]               Faith Bigam, who has been diagnosed with multiple sclerosis [MS], was in Grade 11 when a teacher allegedly prevented her from presenting during a school assembly at which she had been slated to speak [assembly incident]. In her complaint, she alleges that the teacher (Kathryn Lafontaine), the school principal (Kathy Weninger), and the school district discriminated against her based on mental and physical disability in the area of services contrary to s. 8 of the Human Rights Code by preventing her from speaking and by mishandling the assembly incident after it occurred. She says that because of these events, she was unable to return to school and ultimately lost out on important social and educational opportunities.

[7]               According to Ms. Bigam, she was concerned that she would be bullied at George Elliot should the students there find out that she had MS. Ms. Bigam says that in Grade 11 she missed a lot of school due to health issues, which made it difficult to maintain her friendships. She says that she found it anxiety provoking to go to school. Despite these concerns, however, and with the encouragement of one of her teachers, Leslie Plummer, Ms. Bigam decided in early March 2019 to talk to the school about MS and living with MS. Ms. Bigam says: “I finally realized that it was important to me to talk about MS and to spread awareness about it in a positive way at school…” Ms. Bigam “thought it would be beneficial to the school, and to me and others like me.”

Another child and parent paving the path by exposing their complaint to the public.

**********

Learning to advocate for yourself and feeling the confidence and bravery to stand up for yourself does not come easy. Especially when you grow up in an ableist society and you are given these micro messages all day long that your rights are less than.

I can’t say how impressed I am that these four are speaking up for themselves and using their experience as examples for others to learn from and advance the human rights code. Just by having these decisions published for the public to witness and learn from is worthy advocacy. An interesting trend, they are determined to name themselves and the school districts. Is that due to anger? Justice seeking? There is so much stigma about mental health and disability and these four are pushing the boundaries on what can be talked about and not remain hidden. I wish all four of these students all the best and many many many thanks!

A Lighthouse to Those at Sea

My wish is to be a lighthouse keeper.
To be steady, strong, and free.
No matter what the weather is outside
I will always remain and be.

There are many adventurers out there
Sailing the uncharted seas
Many of whom I will never meet
But each of us holds a key

We are all pushing the boundaries
Unwilling to accept oppression
We cannot just bow our heads
And be satisfied with the concession

For the people that we fight for
Deserve a fair chance at life
They experience so much struggle
Exposed to too much strife

I keep the lighthouse burning
Steady, strong, and free
And on calm clear nights, I look out
And what oh what do I see

I see so many other lighthouses
And their keepers lighting the way
We turn the darkness into light
By refusing to go away

No matter the weather outside
Steady, strong as can be
Aligned with our integrity
We will always, always be free





“It depends…”

People want to know what navigating the human rights tribunal system is going to be like for them. If it is going to be a lot work, or how many hours they will they need to have available for them to do it.

It all depends.

It depends on what your goals are.

Do you want a settlement for your child with specific remedies for them? For example, more EA support, a new school district policy, and/or settlement money. Currently, with the complaint process, the settlement meeting option is coming before anything else. Document disclosure, applications, case conferences, etc. Those all come after if the settlement meeting didn’t bring the parties together on an agreement.

If you want to take your case to a hearing, now we are talking about a whole other level. You are going to need to self-educate yourself more.

Everyone’s experience isn’t exactly the same and their cases aren’t exactly the same. Some parents are absolutely LIVID and that anger propels them forward into action. Some people are sad about how everything has unfolded, and they just want this to be over and move on. Some people need certain things to happen in order for them to move on. I find it also depends if you are in a public school or a private school. If you have a lawyer or if you are self-representing. It depends if your child is still in the school or if you have already pulled them out. It also depends very much on the complexity of your case, and how much learning you are going to need to do. Some people fear retaliation, while others see this process as protecting their child from retaliation. It also depends on who you are as a person and how much experience you have navigating systems. Some people have already been self-representing themselves in family court and so they already know how to regulate their emotions and go through the system. Their confidence levels are higher. Some people have support systems and are already part of advocacy groups, and/or they have other forms of emotional support in place. It all depends on so many factors. Some people navigating the tribunal system have had experiences of closure and peace, feeling heard. Others have felt it didn’t bring what they were looking for and it was a waste of time. For some people it feels like a big deal to file a human rights complaint, other people don’t think anything of it, just do it, and carry on in their day. It all depends.

There are a few common themes in people who file human rights complaints, that I have seen so far.

  1. They want change. They never want another child to experience what their child did. They want to change the education system.
  2. They want accountability. Having these people get away with what they did, they cannot accept. Part of this, I have noticed, is that people fear that they will just keep doing what they are doing and so this does come back to point #1, and not wanting another child to have the same experience.
  3. They want to be seen and heard. Having their child pushed off to the side, discarded as unimportant, just eats them away. Many of these parents have been receiving nothing but the silent treatment and filing a human rights complaint is a way of saying, HELLO!

Sometimes people want to know everything before they start something. Others feel it’s better to not know everything and just do it. Deal with things as they come up. For example, some people want to go to business school to learn how to start a business and some people just do it. It’s very interesting how people approach things.

What I do want to say is that you can’t depend on your experience being like someone else’s. It really can be so different depending on so many factors.

It’s impossible to predict the future. I don’t know what this experience is going to be like for you. One thing that I think is true for everyone, is that you will learn more bout yourself by navigating this system. You’ll find out where your boundary lines are, and what triggers you and moves you forward. Or, what you are willing to live with. I think there is potential for it to be an interesting journey, nonetheless. Advocacy always is.

FOI and Human Rights Costs, Systemic Bullying.

Hey Parent(s)/Guardians,

Are you curious as to how much the school district was willing to spend on fighting you in the human rights tribunal system?

You can submit an FOI and find out.

This is a case where the parents of a Deaf child won a human rights complaint. When they were done they submitted an FOI request (Freedom of Information), and they found out that the school district spent $681,917.00 on legal fees to oppose them.

They won $150,000.00

Here is the newspaper article.

https://www.cbc.ca/news/canada/newfoundland-labrador/carter-churchill-nlesd-human-rights-complaint-payments-1.6852768

“Todd and Kimberly Churchill filed an access-to-information request with the school board following their win at the province’s human rights tribunal in March. They discovered the district had spent $681,917 on legal fees to oppose the family’s complaints dating back to 2017, when Carter was in kindergarten.”

In the end, the human rights commission ruled the district violated Carter’s human rights by not offering him an education in American Sign Language and ordered the school board to pay an additional $150,000 to the Churchill family.

I think it’s completely disgusting, because the Department of Education will say there’s no money for teachers, no money for supports, no money for children with exceptionalities,” said Todd Churchill. “But yet there’s money, almost three-quarters of a million dollars … to defend the discrimination of a five-year-old deaf child in a wheelchair.”

I have written blogs before about how much money is being spent on human rights complaints. I have done a couple of FOI requests with the Ministry of Finance to get access to the information.

The Ministry of Education doesn’t even track this kind of information. They are being told how much the district’s legal fees are, but how much of that is human rights complaints against families, they don’t know. Or won’t tell.

Read here. The Financial Cost of Human Rights Complaints in Education

I have also started tracking lawyers’ fees in general, mostly focusing on the school districts in the Lower Mainland. You can obtain all of the information from their SOFI reports that they have to publicly post on their district website.

2022-2023 School Year*I didn’t include cents
SDLegal Fees SOFI Link
Vancouver    799, 700https://media.vsb.bc.ca/media/Default/medialib/2022-2023-statement-of-financial-information.69747169697.pdf
Burnaby206,471https://burnabyschools.ca/wp-content/uploads/2024/02/SOFI-2023-webcopy.pdf
Surrey76,628https://media.surreyschools.ca/media/Default/medialib/2022-2023-sofi-statement-of-financial-information.bafc72163618.pdf
Coquitlam 118,861https://www.sd43.bc.ca/District/Departments/Finance/Financial%20Statements/2022-23%20Statement%20of%20Financial%20Information.pdf
Richmond50,025https://sd38.bc.ca/sites/default/files/2024-01/SOFI%202023_Redacted.pdf
Delta 43,830https://www.deltasd.bc.ca/wp-content/uploads/sites/2/2023/12/SD37-SOFI-2022-2023.pdf
North Van 142,542https://www.sd44.ca/Board/BudgetFinancialInformation/Documents/Statement%20of%20Financial%20Information%20-%20June%2030%2c%202023%20signed%20for%20web.pdf
Victoria58,715https://www.sd61.bc.ca/wp-content/uploads/sites/91/2023/11/2022-2023-Statement-of-Financial-Information-redacted.pdf
2023-2024 School Year
SDLegal Fees
Vancouver3,204,911https://media.vsb.bc.ca/media/Default/medialib/open-finance-and-personnel-agenda-2024-nov-13.4b231d77311.pdf
Burnaby386,871https://burnabyschools.ca/wp-content/uploads/2025/01/SOFI-2024-webcopy.pdf
Surrey94,477https://media.surreyschools.ca/media/Default/medialib/2023-2024-sofi-statement-of-financial-information.e9dc73180780.pdf
Coquitlam256,354https://www.sd43.bc.ca/District/Departments/Finance/Financial%20Statements/2023-24%20Statement%20of%20Financial%20Information.pdf
Richmond32,885https://sd38.bc.ca/sites/default/files/2024-12/Final%20SOFI%202324_Redacted.pdf
Delta53,802https://district.public.deltasd.bc.ca/wp-content/uploads/sites/2/2024/12/SD37-SOFI-2023-2024.pdf
North Van313,220https://www.sd44.ca/Board/BudgetFinancialInformation/Documents/Statement%20of%20Financial%20Information%20-%20June%2030%2c%202024%20-%20for%20web.pdf
Victoria 57,521https://www.sd61.bc.ca/wp-content/uploads/sites/91/2024/11/2023-2024-Statement-of-Financial-Information_Redacted.pdf

(**Human rights cases can take years, so when high numbers are back to back, that looks interesting to me. Not all legal fees are human rights complaints against families.)

I bet the school district in N. L never saw Kim and Todd Churchill coming.

The family said the school was “dismissive” of their concerns and repeatedly said he was receiving a quality education, despite being in an environment where he could not communicate. They were afraid for his well-being, they said, and he was socially isolated because he was unable to communicate with his peers and teachers.

Sound familiar?

It’s quite ironic to me that school districts tout all these anti-bullying messages and messages of kindness and yet, this is the kind of stuff that they are famous for across the country.

So for anyone interested, FOI away!! You can always do an FOI to the Ministry of Finance at the same time, and see what you get. If they refuse to give it to you, you can file a complaint with OIPC and see what the OIPC thinks about that.

Duty to Accommodate – Meaningful Inquiry

There was a very important case that was published by the tribunal in December of 2023 that highlighted some gems. Very helpful clarifications that help parent(s)/guardians in their advocacy.

  1. This case is proof that you don’t need a designation to be protected under the Human Rights Code. Many parents are rightfully confused by this and think that if their kids don’t have an IEP then they can’t file a Human Rights Code. Nope. Your kids just need to have a disability and this disability is communicated to the school. If you have a diagnosis letter that has been given to them, that really locks them in without any wiggle room.
  2. Self-advocacy expectations are defined. Thank goodness! Self-advocacy gets tossed around a lot in school districts. If anything happens about accommodations not being offered they will automatically blame the student for not advocating. Which is BS.
  3. Meaningful inquiry. Parents don’t even need to use the word accommodation to trigger an expectation from schools. This piece is absolutely beautiful.

I have picked out the paragraphs that highlight these gems.

Student (by Parent) v. School District, 2023 BCHRT 237

Some important gems in this decision that I see are:

Meaningful inquiry

[99]           Next, in B v. School District, 2019 BCHRT 170, the evidence supported that the school district provided the child with the recommended supports and accommodations. The Tribunal found that it was “only with hindsight” that it was possible to say that the child could have benefited from more support: para. 81. It dismissed the complaint in part because there was insufficient evidence to demonstrate that the school district reasonably ought to have known that the child required more: para. 98. In contrast here, I have found that the District had sufficient information to trigger some kind of inquiry or response beyond asking the Student how she was doing and, assuming the counsellor did this, advising of available supports.

[100]      In short, I agree with the District that the Parent and Student were obliged to bring forward information relating to accommodation. The Parent did that, when she communicated that the Student had anxiety and trichotillomania and that school was taking a significant toll on her physical and mental health. That information should have been enough to prompt a meaningful inquiry by the school to identify what was triggering the Student’s symptoms and what supports or accommodations may be appropriate to ensure she was able to meaningfully and equitably access her education. The failure to take that step was, in my view, not reasonable. As a result, the disability-related impacts on the Student, arising from conditions in her Language 10 class between April 24 and June 27, 2019, have not been justified and violate s. 8 of the Human Rights Code.

[104]      In sum, I have found that the conditions in the Student’s grade 8 Language 10 class exacerbated the Student’s anxiety and trichotillomania, and that the District failed to take reasonable steps to investigate and address those conditions during the period between April 24, 2019, and June 27, 2019 (the last day of school). I find this is a violation of s. 8 of the Human Rights Code, and warrants a remedy, which I address below.

Around self-advocacy for children with invisible disabilities:

[90]           Generally, it is the obligation of the person seeking accommodation to bring forward the relevant facts: Central Okanagan School District No. 23 v. Renaud1992 CanLII 81 (SCC), [1992] 2 SCR 970. This can be challenging for children, and especially challenging for children with invisible disabilities. I agree with the Parent that children who require accommodation in their school are in a different situation than adults seeking accommodation. Though they have a role to play in the process, that role will be age and ability-specific, and the burden cannot be on a child to identify and bring forward the facts necessary for their accommodation.

IEP – For a Child with Generalized Anxiety Disorder and Trichotillomania

[59]           This ends the period of this complaint.  However, it is important to note that, in the Student’s grade 11 year, the school developed an individual education plan, or IEP, for her. This IEP set out the Student’s strengths, learning preferences, and goals. It identified specific supports for the Student, including flexible due dates, ensuring the Student was not put on the spot in class, reducing workload whenever possible, providing a quiet learning environment, and frequent teacher check ins. It also established that the Student would meet bi-monthly with the school counsellor to work on her goals. The Student’s grade 11 counsellor explains that she saw the IEP as a way to reduce the burden on the Parent and to support the Student to advocate for herself. From the Parent’s perspective, this was a welcome development that should have been done much sooner.

[7]               In this case, there is no dispute that the Student has disabilities, namely generalized anxiety disorder accompanied by trichotillomania (hair pulling). She is protected under s. 8 of the Human Rights Code from discrimination in her education. This complaint is about the Parent’s allegation that the symptoms of the Student’s disabilities were exacerbated in grades 8 and 9 because of her experience in Language 10 and Language 11, and that the District failed to accommodate her disability-related needs in those classes.

** Even without a designation at the time, she is still protected under the Human Rights Code.

Mental Health Stigma – Failure to Identify Diagnosis

[34]           The Parent did not see this email at the time. From her perspective, the email was not adequate to appropriately communicate the scope of the Student’s school-related needs. It did not fully communicate what the Parent had told the counsellor, and what she had expected would be passed along to the teachers. She felt it was also not realistic to think that the Student would approach a teacher and ask to be excused; in fact, this was not an option that it seems the Student ever exercised. In the Parent’s view, the failure to identify the Student’s diagnoses perpetuated the silence and stigma of mental health and undermined the Student. The message contrasts, for example, with the communication that the Parent sent to the Student’s teachers at the start of her grade 9 year, which said:

Communicating and providing evidence of a diagnosis

[13]           In light of the Student’s barriers in advocating for herself, the adults in her life have had to take on a more proactive role. The Parent’s open and active communication has been critical to ensuring that the Student’s needs are recognized and met in school. Throughout the Student’s education, the Parent has let her schools know about her disabilities, and that she may require monitoring because she is unlikely to proactively seek the support she needs.

[14]           There is no dispute that, due to the Parent’s advocacy, various individuals within the School District were aware of the Student’s diagnoses before and during the period of this complaint. For example, in the spring of grade 7, the Parent provided the elementary school with a note from the Student’s psychiatrist confirming that the Student had a “long-standing diagnosis of General Anxiety Disorder”. At the Parent’s request, this note was placed in the Student’s school file.

** This is a very important aspect as this ensures that a district has a duty to accommodate.

From the Human Rights Clinic Blog, Stress, Anxiety and the Duty to Accommodate, they explain…

“However, she did not provide any medical information that said she had a mental disability.

The Tribunal dismissed Ms. Matheson’s complaint, stating that “an essential element of a complaint of discrimination in employment on the basis of mental disability is proof that the complainant either had a mental disability… or was perceived to be mentally disabled by the employer.”

Here is Ms. Matheson’s case.

The media attention that this case brought can be seen here.

Advocacy Videos!!

I have a YouTube Channel with advocacy videos I have created of 3 different workshops all in English with CC and American Sign Language.

https://www.youtube.com/@KimBlock-PATH

The goal of providing these videos is to give you information that you can watch on your own time, chunk it up and not have to take in all the information at once, pause the screen to take all the time you need to read, and really make this a self-paced course.

If you have any feedback, please send my way!

More to come in the future, but I am taking a break for right now. 🙂

If Nothing Else…It’s Okay to Take up Space

I cannot tell you the number of times I have had someone who works in government tell me this:

“If things were as bad as you say they are, then we would see more complaints being filed.”

Which is BS. As we all know. There is a long list of reasons why parent(s)/guardians aren’t filing complaints.

The reality of this statement is, in terms of “systems”, if no one complains, it’s like it never happened.

When you file a complaint, your complaint becomes part of the data that the external complaint system collects, and annual reports become public-facing. It also informs the individual staff what is happening in education. This is at the micro level of advocacy. People’s stories do change and inform people working in these systems. Filing complaints creates data. It’s one thing if things happen to a few people, then the system blames the individuals. But complaints about the same issue from a lot people, now people take notice. Now the red flags get raised. Data makes our lived experience undeniable. Complaints filed in external processes have the potential to make micro-level and macro-level impacts.

Just like in court, evidence is required. To create public policy, you also need evidence. You can’t just make vague assertions on what you are seeing in the media or hearing through the grapevine from people. Although, this is often what will trigger people’s inquiries into the subject. Governments/organizations need concrete data. They need lived experiences through their own collection. Secondary data, from someone else, in research terms can be called dirty data, when you are using data that you didn’t collect, you need to “clean it”. They need evidence that is reliable and valid.

There are people reading our complaints. It does inform them. It does provide them with information. Information can change how people think and how they approach situations at work.

You can’t unring a bell.

So, if nothing else…even if your complaint doesn’t lead to the outcome you want, filing alone is advocacy.

The Ombudsperson BC investigation into exclusion is an example of how the volume of complaints triggered action. The survey is open until April 1st.

I have had an interesting conversation with a parent recently and they were weighing the pros and cons of filing a human rights complaint. They really liked the idea of someone just reading their complaint. Anyone. The fact that someone was going to find out what had happened to them.

I have to say, I get it. When I was testifying at my child’s hearing it lasted a full day. I was so excited to testify. I couldn’t wait. I remember thinking if nothing else, and this hearing ends after a couple of days, I have had the opportunity to lay everything out in detail to someone and they have had to LISTEN TO ME. It was literally their job to listen to every word I said. They had to really pay attention and not come up with arguments in their head while they were listening to me. Their job was literally to intensively listen to me. I literally felt like I lost 10o pounds after that testimony day. Someone heard me. AND this person is a tribunal member who makes decisions and will be making more decisions in the future about education cases. I wanted them to know just how bad this stuff is. They asked me before the hearing if another tribunal member could observe my testimony day, as they were onboarding new tribunal members. I was like….ABSOLUTLEY! I felt like, hey…you want to invite all the tribunal members, sure! Bring EVERYONE!!!

Some parents have felt that a settlement meeting brings similar peace. It forces the school district to listen to them. Settlement meetings can last all day if needed. Many school districts deal with parents by just ignoring them. Wrong move school districts. Parents with unmet needs are going to find other ways to get them met and I guarantee you, you aren’t going to like it.

If nothing else….

Your child’s experience will count.

Your experience will count.

It won’t be like it didn’t happen.

It did happen!

And someone is going to read about it, and it will be absorbed into their knowledge and awareness of whatever position of power they are in.

If nothing else….someone is going to hear you.

It’s okay to take up space.

Evidence of Harm. Effective Advocacy in Education.

Why is collecting evidence of harm so important?

Part of an effective way to advocate for your child is going to be your ability to communicate with the school.

The information that you tell them is going to impact that effectiveness and also trigger certain human rights obligations.

The Duty to Accommodate is established under section 8 of the Human Rights Code of BC.

In order for you to convince the tribunal that your child has experienced discrimination, the first part of the test will be to prove the 3-part discrimination test.

This is from the website of the BC Human Rights Tribunal

Test for Discrimination

Moore v. BC (Education), 2012 SCC 61. To prove discrimination, a complainant has to prove that:

  1. they have a characteristic protected by the Human Rights Code [Code];
  2. they experienced an adverse impact with respect to an area protected by the Code; and
  3. the protected characteristic was a factor in the adverse impact.

Once a complainant proves these three things, the respondent can defend itself by proving its conduct was justified. If the respondent proves its conduct was justified, then there is no discrimination. If the respondent’s conduct is not justified, discrimination will be found to occur (para. 33).”

In the context of disability, you will need to prove that they have a physical/mental disability that the school was aware of, that they experienced harm, and that this harm was connected to their disability.

We already have it written in a decision that not all negative experiences are discrimination. Their disability must be a FACTOR in the conduct.

X by Y v. Board of Education of School District No. Z, 2024 BCHRT 72
110] ….I accept that these incidents which X relayed to Y were upsetting to X. I appreciate that the interactions may have fed into X’s general feelings of unease at school, but the fact alone that these events may have happened is not enough, in itself, to establish that X’s disability factored into them. Not all negative experiences are discrimination. Even accepting that these incidents occurred, I did not hear evidence that could establish, on a balance of probabilities, that X’s disability was a factor in the conduct of the adults involved in these interactions.

So….. what does this mean as parents?

We need to document the harm.

Here is my blog Documenting the Harm specifically on how to do that.

We need to be able to communicate to the school and connect the dots for them, that what they are doing is creating harm.

As parents, we need to communicate to the school that our child is struggling and this struggle is connected to their disability. This will trigger MEANINGFUL INQUIRY. They must investigate and come up with solutions to try and decrease the impact of harm.

Meaningful Inquiry

[99]           Next, in B v. School District, 2019 BCHRT 170, the evidence supported that the school district provided the child with the recommended supports and accommodations. The Tribunal found that it was “only with hindsight” that it was possible to say that the child could have benefited from more support: para. 81. It dismissed the complaint in part because there was insufficient evidence to demonstrate that the school district reasonably ought to have known that the child required more: para. 98. In contrast here, I have found that the District had sufficient information to trigger some kind of inquiry or response beyond asking the Student how she was doing and, assuming the counsellor did this, advising of available supports.

[100]      In short, I agree with the District that the Parent and Student were obliged to bring forward information relating to accommodation. The Parent did that, when she communicated that the Student had anxiety and trichotillomania and that school was taking a significant toll on her physical and mental health. That information should have been enough to prompt a meaningful inquiry by the school to identify what was triggering the Student’s symptoms and what supports or accommodations may be appropriate to ensure she was able to meaningfully and equitably access her education. The failure to take that step was, in my view, not reasonable. As a result, the disability-related impacts on the Student, arising from conditions in her Language 10 class between April 24 and June 27, 2019, have not been justified and violate s. 8 of the Human Rights Code.

We don’t need to necessarily say overtly, that we are considering filing a human rights complaint. We can communicate in a way that shows them we are taking these issues seriously and one way of doing that is to provide them with evidence of the harm.

It may be through pictures of what has happened or video, but it can also just simply be statements the child has made at home about school or drawings they have done or things they have written down. Feel free to quote your child. Emailing this to the school does create an evidence trail so that if things are not resolved and you do decide to file a human rights complaint, all of these emails will form part of your document disclosure and you can bring them to your settlement meeting.

The respondents (the lawyers defending the school district) are going to make arguments that the school’s actions are justified and that reasonable accommodations were provided.

However, if your child is still experiencing harm, how can they argue that reasonable accommodations were provided? That’s why we need evidence of the harm.

The school district also has the final decision-making power with your child’s education. Parents have a duty to facilitate. Even if we don’t agree with their decision we must not become a barrier to their decision or if in the future we file a human rights complaint, it may be dismissed. Here is the case that created the duty to facilitate.

A and B obo Infant A v. School District C (No. 5), 2018 BCHRT 25

[248]      The School District is not the only party with obligations in the accommodation process. Rather, the parents were obliged, as the Child’s representatives, to work towards facilitating an appropriate accommodation: Central Okanagan School District No. 23 v. Renaud1992 CanLII 81 (SCC), [1992] 2 SCR 970. If the School District initiated a reasonable proposal that would, if implemented, accommodate the Child, then the Parents were obliged to facilitate that proposal. Failure to do so is fatal to their complaint of discrimination.

So, if their decision is creating harm, we are going to need evidence of that to show that what they decided isn’t working.

I know this piece of collecting evidence can be really hard for parents. They don’t feel that they “should” have to do this. They feel that this is being too aggressive and they don’t want to upset people at their child’s school. I get it. No one wants to feel that they are in an adversarial relationship with their child’s school. Jumping the shark can be really hard.

When you advocate you can still be pleasantly persistent and communication doesn’t need to be adversarial. However, I haven’t known of any effective advocacy when parents put being viewed as “nice” as their priority, over effective communication.

Here is the Inclusive Education Manual created by Incluison BC for helpful information on how to communicate with your child’s school. Here is Family Support Institute’s Toolkit Resources on education advocacy. And I would also just want to add, that if things get intense…which sometimes they do. Please read my blog on 5 Rules on How to be Untouchable

Document

Communicate

Repeat

And if that doesn’t work….

You have external complaint systems

External Resolution Options in Education

New Human Rights Decision – Denied EA Support – Complaint Accepted!

There is a new decision that was posted on the BC HRT website. All these decisions being posted by the BC HRT are so helpful to parents.

It’s always great to have decisions that give examples of the kinds of human rights complaints that get accepted and the public get a peak into the education system when they read the allegations. So many parents are always wondering….is this a human rights complaint? Well, not getting accommodations by failing to provide an EA is an example.

This decision is an interesting read. I encourage you to read it in full.

The Student (by the parent) v. The School District, 2025 BCHRT 17

This is an anonymization decision but check out the first paragraph.

[1] In April 2022, the Parent made a complaint against the School District on the Student’s behalf. The complaint alleges that the School District discriminated against the Student regarding its services based on the Student’s mental disability. Specifically, the complaint alleges that the School District failed to accommodate the Student by not providing him with an Education Assistant in one of his classes.

So…….

For all you parents struggling to get the appropriate amount of EA support for your child…which in recent years is becoming more and more of a struggle…here you go!

The BC HRT has confirmed that in this case the parent who filed a human rights complaint alleging the school district failed to accommodate their child by not providing him with an Education Assistant in one of his classes is an ACCEPTED human rights complaint which is proceeding through the process.

If you feel your child isn’t getting enough EA support, you have a potential human rights complaint.

For situations that are an emergency, you can apply to have your complaint fast-tracked.

Scroll to page 2 near the bottom. This is the form that you would fill out along with your complaint to fast-track your complaint.

General Application
https://www.bchrt.bc.ca/app/uploads/sites/876/2023/03/form_7_1_print.pdf

If you are filing a family status complaint for yourself, you can also send in a separate complaint just for you. Here is the human rights decision outlining this as an option.
The Parent v. The School District, 2024 BCHRT 113
Here is the summary page.

If you are curious, here is what the complaint form looks like. You will need to be able to answer these questions. Complaint form.

For those of you who would like some help filling it out, you can ask the Human Rights Clinic or contact the people on this page.

You certainly don’t always need to file a human rights complaint to have human rights needs addressed. You can use human rights law in your own advocating. If things are serious, sometimes people will find a lawyer who can address the issues directly with the school.

Also, what is also very interesting about this decision is that school districts clearly do not like being named. So, you know what that means. Something to consider is…..naming them!
Here is my blog on this topic.

Specifically this case:

This tribunal member of this decision felt this situation was distinct from another case that named the school, but we still have decisions that are in support of school districts being identified. In this situation, the tribunal member wanted to err on the side of caution. I can’t blame the HRT for wanting that. It’s hard to predict what is going to happen in the future. If the mother is already creating online publications and has an internet presence, who knows.

It’s a shame school districts are so focused on fighting parents and not choosing the route of peace and resolution. It seems like they are so willing to spend taxpayers’ money on a ridiculous amount of lawyers’ fees instead of spending a ton less money and giving it to a child who experienced harm. The settlement money goes directly to the child, so even if they absolutely hate the parent, it’s not going to the parent. They really do provide the opportunity for people to sharpen their advocacy skills.


Settlement & Mediation Information

Here is some settlement and mediation information.

Fact Sheet from the BC Human Rights Clinic on settlement and mediation

https://bchrc.net/…/FACT-SHEET-Mediations-and…

Guide to Settlement Meetings from the BC HRT (BC Human Rights Tribunal)

https://www.bchrt.bc.ca/law…/guides/settlement-meeting

How to Prepare for Settlement Talks

https://www.bchrt.bc.ca/…/prepare-for-settlement-talks

Mediation policy and mediation process from the BC HRT https://www.bchrt.bc.ca/law-library/policies/mediation/

If there is no settlement resolution, the respondents may decide to file a dismissal application if they feel they have made you a reasonable offer. https://www.bchrt.bc.ca/law…/guides/dismissal-apps/da-7/

Settlement amounts have been noted by the BC HRT in decisions that settlement amounts are increasing. Just because they may apply, doesn’t automatically mean they will be able to force you to accept the amount. Their offer needs to be in the reasonable range of what the tribunal would award you. See this case below.

Bahrami Ghahnavieh v. SolidCAD, A Cansel Company, 2024 BCHRT 226

https://www.canlii.org/…/2024bchrt226/2024bchrt226.html

[33] However, I accept that the trend in Tribunal awards for injury to dignity is upwards…

[38] In the circumstances of the complaint, I find that SolidCAD’s offer of $4000 to Ms. Bahrami Ghahnavieh for injury to dignity is not within the reasonable range of what the Tribunal might order if Ms. Bahrami Ghahnavieh is successful at the hearing on merits. For these reasons, I deny SolidCAD’s application to dismiss the complaint.

The only person that can give you an idea of what would be reasonable based on the context of your complaint would be a lawyer.